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Frequently asked questions
FAQs
What is the GrabKnock delivery radius?
There is not a standard delivery radius for merchants on GrabKnock. The delivery radius is set by an algorithm based on how many Riders are in your area and consumer demand.
Does GrabKnock charge any other fees?
GrabKnock does not charge an activation fee, subscription fee, software fee, cancelation fee, contract fee, or any hidden fees.
Can I cancel my GrabKnock service?
You can change Cancel at any time and from the Date of Cancellation based on Prodata will be charges and rest of the amount will Payout to you on next billing cycle (Month to Month).